Q1:LED display models are generally expressed in PX, such as P2 P3 P4.....P8, P10, what does this mean? A: P3 P4.....P8,P10 means that the pixel pitch is 3mm 4mm....10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
Q2:What pixel pitch should I choose on my display? A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, the desired effect and the customer budget.
Q3: To order a display ,What kind of information do I have to offer you? A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
Q4:How to install? A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
Q5:What about your quality? A:The quality of our display is excellent. We use the materials of high quality suppliers in the world, strictly control the production process, and pass the multiple quality inspection to ensure that every product is qualified.
Q6:What about the warranty? A:Three years warranty.
Q7:What about the lead time? A:Orders less than 50 square meter display, lead time is 15 working days.
Q8:Can I order a sample? A:Yes,We welcome customers to order samples to check our product quality of our products and service.
1. Lifetime free maintenance and upgrade.
2. Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.
3. Customer satisfaction tracking report.
4. Free technician training.
5. Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.
6. Special service for big project, such as stadium, exhibitions, squares and so on.
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