1) Guidance service: We can guide on line if customers have questions about the installation and usage.
For large project, we provide your engineer a week free training, or if customer could bear the relevant cost,
our engineer can go to customer’s country for on-site guidance.
2) Maintenance principles: response in time, solve problems as soon as possible and ensure the use.
3) Maintenance terms: In the Maintenance period, free of all maintenance charges.
Under normal use and storage, our company will be responsible for the equipments.
Packing and Delivery:
1. What is LED?
LED stands for Light Emitting Diode, a kind of semiconductor which is used to give and receive the electronic signal into infrared rays or light, using the characteristics of compound semiconductor.
2. What are Pixel Pitch and Pixel Configuration?
Pixel Pitch is the distance between neighboring pixels.
Pixel Configuration is the description of the consistence of a pixel.
3. What are LED Type, Module Size and Module Resolution?
LED Type is the description of LED lamp.
Module Size is the measurement of a module.
Module Resolution is the number of pixels per module.
4. What is Drive Method, Driving IC?
Drive Method uses static, 1/4 scan, 1/8 scan, 1/16 scan, the latter one contributes to less brightness than the former.
Driving IC is the generic term for several kinds of IC, which are used to control the LED lamps.
5. What is Viewing Angle?
Viewing angle is the maximum angle at which a display can be viewed with acceptable visual performance.
6. Are you factory?
Yes. We are factory.