Update Of Privacy Policy Causes Controversy, WhatsApp New Policy Postponed To May

- Jan 18, 2021-

The instant messaging software WhatsApp has recently been controversial due to the updated privacy policy. On January 15, WhatsApp announced that it would postpone the deadline for the implementation of the new policy from February 8 to May 15, so that users "have enough time to read and understand the terms."    According to a Reuters report on the 16th, WhatsApp stated that it has received feedback from many parties recently, saying that the company’s adjustment of its privacy policy is confusing. On January 4 this year, the company announced that it would share user information with its parent company Facebook, Instagram, Messenger and other group software, requiring users to agree to the new terms before February 8, otherwise they will not be able to continue using the service.    In response, WhatsApp pointed out in a statement on the 15th that this update will not expand its ability to share data with Facebook. "We can’t see the private messages you send, nor can we hear your voice calls. In addition, we don’t record who you send messages to or voice calls with, and we can’t see the location you shared. We will not share with Facebook. Your contacts". The statement said.   WhatsApp uses end-to-end encryption technology, and the content of individual user conversations will not be seen by third parties. According to the current terms, the software will collect user information such as the user's phone number, IP address, phone book contact, location, but does not specify which parts will be shared with Facebook and the group in the future.   In its commercial use, the company did not deny it. "Although not everyone is shopping on WhatsApp now, we believe that more people will choose to do so in the future, and it is important for people to understand these services."    It is understood that the company’s update involves business users who use WhatsApp to communicate with customers. They will be able to share data with Facebook, and Facebook will then use these data to deliver targeted advertisements to users.    Reuters pointed out that in the past year, Facebook has been launching commercial tools on WhatsApp to increase the revenue of fast-growing business units such as WhatsApp and Instagram, while integrating the company’s e-commerce infrastructure.    In 2014, Facebook acquired WhatsApp for US$19 billion, but it has made slow progress in developing its profitability.   WhatsApp is currently the most popular instant messaging software with more than 2 billion users worldwide. It is one of the most commonly used communication tools in Europe, America, India, Hong Kong and other places. After WhatsApp decided to update its privacy terms, a large number of users moved to the new social platforms Signal and MeWe or the country's local platform. In addition, India, Turkey, Italy and other countries have filed lawsuits or launched investigations against the company, and are paying close attention to the incident.   WhatsApp stated that the company will gradually review its privacy policy with users before May 15.

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